Member Support

We have gathered answers to a number of questions about e.g. parent profiles, team applications, activity registration etc. If you cannot find the answer to your question on this page, our customer service are ready to help you.

Frequently asked questions

I forgot my password - what do I do? How do I join a team? How do I register for an activity? How do I create a parent profile? How do I pay for my membership via SportMember? How do I merge two profiles?

Do you need help?

Get in touch

No matter how you choose to contact us, please help us help you by providing the email that's linked to your SportMember profile.

Send us a message

Ready to get started?

Your club your way! Manage your club with SportMember and ease your work load. We’d love to help you get started. Create an account right away.

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What does it cost?

Which needs do your club have? Basic or PRO subscription?

Pricing details

Feature list

No 2 clubs are the same. Our features cover your needs.

Feature list